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Fiverr Review – Your New Way to Hire

Fiverr Review – Your New Way to Hire

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Last Updated on September 20, 2021 by Mileva Stankovic

Today we’ll talk about Fiverr – one of the largest freelance marketplaces in the industry. There are many divided opinion about Fiverr regarding the quality of freelancers and customer support.

Still, Fiverr stays strong and looks like a solid marketplace where, if you dig enough, you can find good freelancers to hire.

Keep reading to see what we think about Fiverr and available gigs.


**This post may contain affiliate links and we may earn a small commission when you click on the links at no additional cost to you.

About Fiverr

Fiverr is a platform that connects freelancers with clients. Its mission is to change how the world works together, and so far it has done a pretty good job. Fiverr operates on the Service as a Product (SaaP) model and it creates unique e-commerce like experience that makes working with gig employees easy. 

Fiverr operates in more than 160 countries. It’s creating a free market where freelancers have all the necessary tools to work and earn, and businesses have access to some of the top-notch talents at affordable prices. It currently offers more than 250 categories, but I’ll cover more on those later. 

fiverr review

How is Fiverr Different?

Fiverr is a unique marketplace where freelancers apply to offer their services. Services are popularly named GIGS and each freelancer can post several gigs, depending on their skills and level. Other freelancing platforms are usually aimed at job posts that employers write and share on the network.

Stats and Numbers

3.42 million buyers use Fiverr each year. In 2020, Fiverr processed over $699 million in gross merchandise value. There are more than 500 categories of freelance gigs, and the number of buyers has increased by 7.9x since 2017.

Key Points

  • affordable services
  • no monthly subscription
  • variety of gigs and freelancers
  • suitable for personal or business needs

Best For

People who need fast and affordable freelance services on a platform that keeps them protected.

Pricing Plans

There are no specific monthly plans to use Fiverr. How much you pay depends only on the gig you decide to purchase.

Fiverr Pros and Cons 

  • Many categories to choose from 
  • Low prices
  • You can create an offer/job post
  • Many payment methods available 
  • You have to vet freelancers
  • No live chat support 

Fiverr Dos and Don’ts

  • If a freelancer creates a custom gig for you, make sure to read all the details 
  • There are fake Fiverr reviews that you should pay attention to 
  • More reviews don’t mean better service 
  • A higher price doesn’t mean better service 
  • Higher seller level doesn’t mean better service
  • Compare freelancers and packages 
  • Don’t order randomly and cancel for no reason
  • Don’t forget to familiarize yourself with the platform’s rules

Fiverr Features

Now we’ll take a look at Fiverr features that you can benefit from.

Fiverr And.Co

This Fiverr feature is in its essence, a business management software. Whether you’re a freelancer, entrepreneur, or solopreneur, you’ll find something valuable in this offer. Its software integrates all aspects of business management so that all inefficiencies are eliminated. You can focus on what you love and your work, and let your And.Co works for you in the background. The suite includes

  • Invoicing
  • Proposals
  • Contracts
  • Expense Tracking
  • Time and task management 
  • Payments 
  • Recurring payments
  • Reports 

What’s best, you can start for free, and upgrade at only $18/month. 30-days money-back guarantee included. Check it out and sign up here

Fiverr Business

If you’ve recently moved to an online environment and remote work, you’ll love the Fiverr Business feature. It enables you to create an ecosystem and shift your physical office to a connected virtual one. You can brainstorm, keep project information always available, save favorite freelancers for future use, and view all updates. 

Everything is located on one dashboard, and you’ll enjoy the power of an accessible workforce right under your fingertips. Fiverr Business can easily become your favorite space to work on. 

Did I mention it’s free for the first year? No credit card is required. You can sign up here

Integrations

At the moment of writing our Fiverr review, Fiverr didn’t provide any useful integration options.

Ease of Use 

To expand this Fiverr review more, we’ll briefly talk about its UX. Fiverr’s interface is clear to navigate, and if you use the search box, you’ll easily find what you’re looking for. If you’re just looking to mingle around, upon scrolling you’ll notice the Top Pro Services section.

Fiverr has recently created this section, where you’ll get to choose Fiverr Pro Verified freelancers. Those guys are crème de la crème, and if you go for their services, Fiverr guarantees that you’ll get hand-vetted professionals. If, on the other hand, you’re not ready to dive in on their prices, regular sellers will do just fine. 

Creating a buyer’s profile isn’t hard work. You’ll easily understand all you need to do to start hiring. If you don’t want to waste time looking for the perfect gig, you can have freelancers apply to your job opening by posting a request. 

fiverr review

Fiverr Customer Support 

Fiverr has its own knowledgebase, similar to all other platforms. You can head over to the Buyer section and look for the issue you’re faced with. If that’s not enough, you can see the FAQ. When you’re done reading the article, and scroll, you’ll see the Submit a Request button. There, you can open a ticket. Unfortunately, Fiverr doesn’t offer live chat support at the moment. 

If you’ve read some Fiverr reviews for its customer support, you probably noticed that it’s mostly freelancers complaining about how the platform works, saying that Fiverr is a scam. This is because Fiverr is likely to stand on the side of the buyers, not freelancers when it comes to a dispute.

Fiverr Payment Methods and Pricing

Fiverr accepts all credit and debit cards, PayPal, Apple Pay, Google Pay, Wire transfer, iDEAL, GiroPay, Sofort, Boleto, OXXO. You have a variety of payment methods to choose from. If you have any Fiverr balance, it will automatically be left there for your next purchase. You can’t, however, top up your balance. Balance left on the account is a consequence of refunds and revenues. 

We already mentioned that the cost of your Fiverr order will strongly depend on which gig you decide to purchase.

Head over to Fiverr Gigs directory for a complete insight and all available categories. 

fiverr review

Fiverr Freelancers – the Good, the Bad, and the Ugly

We believe that this Fiverr review should also include the thoughts on Fiverr freelance workers.

  1. You can find wonderful people to work with. Fast, reliable, ready to go the extra mile. Many will finish before the deadline, and offer unlimited reviews in case you’re not satisfied. Fiverr freelancers care about their feedback, so they will do their best to satisfy you. 
  2. The (il)literacy of some freelancers should be ignored. Some categories of freelancers don’t demand high language skills – they have other skills to top that. If you need a designer, get ready to explain more, since they might have a hard time understanding you. Still, they can do their job well. 
  3. As always, people will lie. Some will go to an unimaginable extent to get you to purchase their gig. Usually, they’ll offer more than they can do, just so that you pay them. At best, their job will be average. This is why you must discuss what you need in detail, before hitting the Continue button. 
  4. Finally, some will try to present their job as done, but it won’t even be close. In one particular case, a freelancer gave our data to someone else, who didn’t even understand what we needed. She then tried to convince us that the job was finished. Luckily, we got the money back almost instantly. 

Finalizing our Fiverr Review

Fiverr is a legit platform where you can find great freelancers to work with. Just like in real life, sometimes it’s a hit and miss, and some freelancers simply may not be a good fit for you. We’ve seen some top sellers receiving poor reviews where clients claimed they are being bad to work with. 

Fiverr has grown a lot in the past few years. Chances are it won’t stop here, and it’s a platform to keep an eye on. Chances are, you’ll find the right talent right there.

FAQ

What is Fiverr and how does it work?

Fiverr is a freelance platform, acting as an intermediary between online gig workers and clients. It’s a free market with over 250 categories to satisfy your business needs. 

Is Fiverr safe? 

Fiverr is completely safe to use. There’s no fear of data breach or hackers attacking you. What you should pay attention to are the scammers who try to make it look like they did their job, while in reality, they did nothing. 

What are Fiverr Pro Verified freelancers?

These freelancers have applied and went through a selection so that they could offer highly professional services. 

How do I buy on Fiverr? 

You can create an account, and head over to its homepage. Click on a gig that you’re interested in, and click the Continue button for the package that you want. I do recommend reaching out to the freelancer beforehand, to agree on the details of your order. 

Are there scammers on Fiverr? 

There are some scammers on Fiverr, but the platform does its best to remove them as soon as they’re reported. 

How do I cancel an order on Fiverr? 

If you ordered a service, but you’ve changed your mind, you can cancel by opening your order page, clicking the blue resolution center button, and ask the seller to cancel the order. Select the dispute reason, and click send. 

Fiverr and its competition

I’d like to finish this Fiverr review by briefly comparing it to some other platforms. Fiverr versus UpWork – Fiverr has a much lighter feel to it and an easier interface to navigate. You’ll have to post a more detailed job description on UpWork than Fiverr. When it comes to Fiverr versus Guru, chances are you’ll find better services on Fiverr. Guru is a less known platform.


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